Terms and Conditions
Copyright Info
All content on this website is the exclusive property of Qubtan LLC. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
Damage
If your product is received damaged in the post, please notify us immediately and retain the product and packing and we will contact the courier company who will be responsible for addressing and compensating the damage claim. Notify us immediately and we will advise on the appropriate course of action. Once the product has been dispatched to the courier company, risk of loss passes to the customer.
Responsibility for Local Taxes and Duties
When we ship goods for delivery outside Palestine, the recipient is liable for any local taxes or import duties that may be payable once the goods reach the country of destination. Qubtan can take no responsibility for this and if the goods are returned due to unpaid tax the costs will not be refunded as the sale has been completed. The goods can be re-despatched with a further charge for dispatch at the customer's request. We recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.
Payment
All transactions are processed via our website www.qubtan.com and all major credit cards are charged in United States Dollar.
Security of Credit Card Payment Options
This site uses encryption and secure (SSL) servers to help ensure the privacy of any information that you provide. However, the security of information and payments transmitted via the Internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by means of e-mail or other internet link shall be borne solely and exclusively by such user and in no event shall any such losses in whole or part be borne by Qubtan.
Returns
Products may be returned if you notify us via email within 14 days of receipt of product. Products must be returned undamaged and in the state in which they were sent. You are responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place. Qubtan is not responsible for the loss or damage of any returned product. Upon satisfactory receipt of the returned goods we will refund your payment within 7 days minus the costs of initial shipping and packing charges.
Order Cancellation
A customer may cancel an order between placing the order and up to 14 days after receipt of the goods. If the cancellation happens after the goods have been despatched then a refund will be made within 14 days of receipt of the goods back at Qubtan or 14 days within receiving proof of postage from the customer, if earlier. The cost of returning the goods to Qubtan will be the responsibility of the customer. Please advise us of your intention to cancel.
Prices & Service
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Pre Order Terms
Full Payment is required via Qubtan.com. Estimated Date of Delivery, within 3-6 weeks of placing your order. Products will be shipped when the pre-order quantity reaches 20 items. If we fail to reach the 20 items mark, your money will be refunded in full amount. Once ordered items have been delivered to you, our standard refund and exchange policy. Please refer to the Terms and Conditions page. Pre-ordering is only available for USA and Canada. Pre-order items are sold on a first-come, first-served basis. If for any reason you decide that you do not wish to continue to wait for your Product, you may cancel your reservation. Once the product has been shipped overseas, you may not cancel your order. Terms and conditions are subject to change without prior notice.