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Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+
Free US Shipping $99+

Terms and Conditions

Copyright Info

All content on this website is the exclusive property of Qubtan LLC. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material. 

Responsibility for Local Taxes and Duties

When we ship goods for delivery outside Palestine, the recipient is liable for any local taxes or import duties that may be payable once the goods reach the country of destination. Qubtan can take no responsibility for this and if the goods are returned due to unpaid tax the costs will not be refunded as the sale has been completed. The goods can be re-dispatched with a further charge for dispatch at the customer's request. We recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.

Security of Credit Card Payment Options

This site uses encryption and secure (SSL) servers to help ensure the privacy of any information that you provide. However, the security of information and payments transmitted via the Internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by means of e-mail or other internet link shall be borne solely and exclusively by such user and in no event shall any such losses in whole or part be borne by Qubtan.

Prices & Service

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Payment

All transactions are processed via our website www.qubtan.com and all major credit cards are charged in United States Dollar.

Returns

Due to the complex and costly nature of shipping from Palestine, we have a limited return policy. Returns are only accepted if the size received is incorrect, the item arrived damaged, or you received an incorrect item. If your situation falls under one of these exceptions, please do not ship the item back independently. Instead, we will contact you via the email address used during purchase with specific return instructions. Our team will coordinate the return shipping process. Once we receive and verify the returned item, your refund will be processed and credited to your original payment method.

Order Cancellation

A customer may cancel their order anytime before dispatch. Due to the complex and costly nature of shipping from Palestine, we have a limited return policy.

Damage

If your product is received damaged in the post, please notify us immediately and retain the product and packing and we will contact the courier company who will be responsible for addressing and compensating the damage claim. Notify us immediately and we will advise on the appropriate course of action. Once the product has been dispatched to the courier company, risk of loss passes to the customer.


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Where do you ship from?

All products are shipped by us from Ramallah, Palestine

What does shipping cost?

We offer Free Shipping on orders over $100 (USA only). Shipping is calculated at checkout based on location. Just add the items to your cart and select your country from the list to get a shipping price.

How long does shipping take?

All orders are shipped via FedEx. Please allow 2-4 business days for orders to be processed after your purchase is complete. International shipping may take between 5-10 days.

Can I track my order?

Yes, once you place an order you will be emailed with the tracking information.

Will I be charged customs fees?

When we ship goods for delivery outside Palestine, the recipient is liable for any local taxes or import duties that may be payable once the goods reach the country of destination. Qubtan can take no responsibility for this and if the goods are returned due to unpaid tax the costs will not be refunded as the sale has been completed. The goods can be re-despatched with a further charge for dispatch at the customer's request. We recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.

Which payment methods do you accept?

We process our payments through Shopify Payments, and we accept all major credit card companies. We also accept Apple Pay and Google Pay.

How can I buy made in Palestine products?

You can head to the shop page and choose the product you like. All our products are designed and produced in Palestine.