Prices & Service
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Payment
All transactions are processed via our website www.qubtan.com and all major credit cards are charged in United States Dollar.
Returns
Due to the complex and costly nature of shipping from Palestine, we have a limited return policy. Returns are only accepted if the size received is incorrect, the item arrived damaged, or you received an incorrect item. If your situation falls under one of these exceptions, please do not ship the item back independently. Instead, we will contact you via the email address used during purchase with specific return instructions. Our team will coordinate the return shipping process. Once we receive and verify the returned item, your refund will be processed and credited to your original payment method.
Order Cancellation
A customer may cancel their order anytime before dispatch. Due to the complex and costly nature of shipping from Palestine, we have a limited return policy.
Damage
If your product is received damaged in the post, please notify us immediately and retain the product and packing and we will contact the courier company who will be responsible for addressing and compensating the damage claim. Notify us immediately and we will advise on the appropriate course of action. Once the product has been dispatched to the courier company, risk of loss passes to the customer.